LEGAL

Terms & Privacy

This page covers the terms of using our website and how we handle the information you share with us through our contact form. It's written in plain language, and it applies to everyone who visits or contacts China Direct Drinkware.

Last updated: June 2026

1. Terms of Use

By using this website, you agree to the terms set out below. If you don't agree with them, please don't continue to use the site.

2. About the information on this site

Product names, images, descriptions and pricing shown on this site are drawn from our manufacturing partner's catalogue and are provided as a guide only. Unit pricing reflects unbranded cost at minimum order quantity and excludes branding, setup, freight and GST unless stated otherwise. We make reasonable efforts to keep this information accurate but cannot guarantee it is error-free or fully current at all times — final pricing and availability are always confirmed directly with you before an order proceeds.

3. No products are sold directly through this website

This site does not process payments or take orders directly. Every enquiry submitted through our contact form is followed up individually by a member of our team, and pricing, quantities and production timelines are confirmed with you before anything is finalised.

4. Intellectual property

The text, design, layout and branding of this website belong to China Direct Drinkware unless otherwise noted. Product images are supplied by our manufacturing partner for catalogue purposes and remain their property. You may not copy, reproduce or redistribute content from this site for commercial purposes without our permission.

5. Limitation of liability

We aim to keep this website accurate, available and functioning correctly, but we don't guarantee uninterrupted access or that the site will be free of errors. To the extent permitted by law, China Direct Drinkware is not liable for any loss or damage arising from your use of this website.

6. Privacy Policy

We respect your privacy and only collect the information needed to respond to your enquiry and provide our service.

7. What we collect

When you submit our contact form, we collect the details you provide — typically your name, email address, phone number, company name, estimated order tier and the message you write to us. We don't collect payment details through this website, as we don't process payments directly here.

8. How we use your information

We don't sell, rent or trade your personal information to third parties. We may share necessary order details (such as branding artwork or delivery address) with our manufacturing partner solely to fulfil your order.

9. Cookies and analytics

This site may use basic analytics tools to understand how visitors use it — for example, which pages are viewed most. This data is generally aggregated and not used to personally identify you. You can disable cookies through your browser settings if you'd prefer not to be tracked.

10. Data retention and security

We retain enquiry information for as long as reasonably necessary to respond to you and maintain business records, and we take reasonable steps to keep it secure. No method of online storage or transmission is completely secure, so we can't guarantee absolute protection of data sent to us.

11. Your rights

You can ask us at any time what information we hold about you, request that we correct it, or ask us to delete it from our records. Just get in touch using the details below.

12. Changes to this policy

We may update this page from time to time to reflect changes in how we operate or in applicable law. The "last updated" date at the top of this page will reflect the most recent revision.

13. Contact us

If you have any questions about these terms or our privacy practices, or you'd like to access, correct or delete information we hold about you, contact us at sales@promotions247.com.au.